Available Maintenance Schedules

What we offer

BRONZE

Guaranteed response with in that working day should the service call be placed before 9.00am that working day. Access to our help desk staff with our on site labour & materials charge at a preferred (Response Care) rate.

SILVER

Guaranteed response within 4 Hours. Access to our help desk staff with our on site labour & materials charge at a preferred (Response Care) rate.

GOLD

Bespoke packages tailored to suit you business needs. Packages can include 24/7 response and customised response times. Access to our help desk staff with on site labour & materials charge at preferred (Response Care ) rate.

PLATINUM

A comprehensive ‘On Site Support Service’ ensuring maximum service availability for your critical life safety & security needs. Guaranteed response within 8 business hours. Total peace of mind with full parts and labour cover, replacement hardware, firmware & software updates.

Here are some of the maintenance schedules we provide